Frequently asked questions

You can easily place an order with Audio Solvation through your account. With an account: Log in to your account to view your prices and place orders directly. You will also have access to your orders, quotations, and invoices. Without an account (request a quotation): Don’t have an account yet? You can still request a quotation. Simply add the desired products to your cart and select “request a quotation”. We will then contact you with a suitable proposal. Once the quotation is approved, we will take care of the further processing of your order.

Stock levels on our website are updated daily. If a product is not in stock, please contact us. We can immediately inform you about the expected delivery time.

You can pay for your order at Audio Solvation in several ways. Payment in advance is possible based on the invoice. When collecting your order, you can easily pay by card. We also offer various financing options for business customers. Feel free to contact us to discuss the possibilities.

After order approval and receipt of payment, we will immediately start processing your order. Shipping is handled by our regular transport partner. Within the Benelux, delivery usually takes 1 to 2 working days, depending on availability. You will receive a track & trace code to easily follow your shipment.

Not at all. Please do not hesitate to contact us by phone or email, or visit our showroom. We are happy to advise you on our products.

If you have questions about our products, you can contact us by phone or email. You are also very welcome in our showroom, which is open 5 days a week.

Our showroom is open 5 days a week. The majority of our range is on display here for viewing and listening. If you have specific requests for a demo, please let us know in advance.

All products purchased from us are covered by the manufacturer’s warranty. This typically ranges between 2 and 6 years.

For repairs, please contact us first. This allows us to assess the issue together and determine the best solution. Depending on the situation, repairs may be covered under warranty. Thanks to our stock of spare parts, we can often repair your product quickly. If possible, we may also provide a temporary replacement.

Trade-ins are always open for discussion. Feel free to contact us to explore the options.

Easily reduce your investment by trading in your current audio system. In addition, we offer flexible financing options, such as leasing, allowing you to invest in new equipment without large upfront costs. Interested in the possibilities? Feel free to contact us. We’re happy to think along with you.